Full Circle (delivered by Phoenix Futures)

On 1st April 2016, the Full Circle service (delivered by Phoenix Futures) was commissioned to work with offenders with complex and additional needs across the whole of Essex (excluding Thurrock & Southend unitary authorities).

The complex and additional needs we work with could include:

·         substance misuse

·         mental health

·         learning disabilities

·         or any other need that if left unmet is likely to increase the risk of reoffending.

Under this contract if an offender is referred to us we will take action to ensure that this unmet need is addressed. In order to do this,Full Circle staff will develop a sound knowledge and understanding of the existing services across Essex and support service users to navigate these services to meet their outcomes. The Full Circle staff will make referrals and signpost to these services, accompany service users to their appointments, advocate on behalf of service users and take an assertive and creative approach to ensure that service users are able to access the support they need and make full use of existing services in the County.

Full Circle staff will support the client until they are engaged with the relevant services, at which point we will take a step back. Full Circle will also case coordinate for service users on Drug Rehabilitation Requirements, Alcohol Treatment Requirements & Mental Health Treatment Requirements, as well as offering Required Assessments for clients identified through Drug Testing on Arrest. Full Circle’s Prison Link staff will also track service users across the prison system and work tirelessly to ensure that anyone who is in substance misuse treatment in custody, continues to engage in treatment in the community if required.


HMP Chelmsford

Within HMP Chelmsford, Full Circle delivers psychosocial support, alongside the Integrated Drug Treatment System for service users with substance misuse issues (this could be any substance, including Novel Psychoactive Substances such as SPICE). Full Circle delivers Phoenix Futures’ Building Futures group work model, which is responsive to service users individual needs and offers a flexible menu of group modules tailored to the service users. The interventions we offer include

·         Drugs and You

·         Alcohol and You

·         Relapse Prevention

·         Motivation and Taking Responsibility

·         Alcohol and Cocaine Awareness

·         Novel Psychoactive Substances

·         Taking Control (of your script)

·         Alcohol Awareness

·         Cannabis Awareness

·         Health and Wellness

·         Acupuncture and Yoga

Other topics are also considered if are seen to be relevant and necessary for our client group. We also offer 1-2-1 support for service users and work with community staff to ensure that service users from HMP Chelmsford are supported to access relevant services on release. Full Circle is commissioned to complete Care Act Assessments for service users who may require support with daily activities. Support needs may include physical, mental, sensory or learning difficulties. If a Care Act need is identified, Full Circle will ensure adequate support is put in place for service users whilst in custody and that they are referred in to appropriate support in the community (adult social care, housing, etc).