Privacy

Privacy Statement – June 2018

The Southend, Essex and Thurrock Domestic Abuse Board (SETDAB) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SETDAB web site and governs data collection and usage. By using the SETDAB website, you consent to the data practices described in this statement.

Collection of your Personal Information

If you chose to provide it, SETDAB collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

There is also information about your computer hardware and software that is automatically collected by SETDAB. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by SETDAB for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SETDAB web site and any further developments that may be needed for the website.

SETDAB encourages you to review the privacy statements of web sites you choose to link to from SETDAB so that you can understand how those Web sites collect, use and share your information. SETDAB is not responsible for the privacy statements or other content on web sites outside of the SETDAB one.

Use of your Personal Information

SETDAB collects and uses your personal information to operate the SETDAB web site and answer any queries you may direct to SETDAB. SETDAB also uses your personally identifiable information to inform you of other products or services available from SETDAB and its affiliates.  SETDAB may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SETDAB does not sell, rent or lease its customer lists to third parties. SETDAB may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SETDAB may share data with trusted partners to help us perform statistical analysis. All such third parties are prohibited from using your personal information except to provide these services to SETDAB, and they are required to maintain the confidentiality of your information.

SETDAB does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

SETDAB keeps track of the web sites and pages our customers visit within SETDAB, in order to determine what SETDAB services are the most popular.

SETDAB web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the site; (b) protect and defend the rights or property of SETDAB; and, (c) act under exigent circumstances to protect the personal safety of users of SETDAB, or the public.

Cookies

To make this website easier to use, we sometimes place small text files on your device (for example your iPad or laptop) called cookies. Most big websites do this too.

They improve things by:

  • remembering the things you’ve chosen while on our website, so you don’t have to keep re-entering them whenever you visit a new page;
  • remembering data you’ve given (for example, your address) so you don’t need to keep entering it;
  • measuring how you use the website so we can make sure it meets your needs.

By using our website, you agree that we can place these types of cookies on your device. We don’t use cookies on this website that collect information about what other websites you visit (often referred to as privacy intrusive cookies).

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. You can manage and/or delete these files as you wish.

You can stop cookies being downloaded on to your computer or other device by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of this website.

How you use this Website (something called Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting peoples’ needs and to understand how we can make the website work better.

Google Analytics stores information about what pages on this site you visit, how long you are on the site, how you got here and what you click on while you are here.

We do not collect or store any other personal information (e.g. your name or address) so this data cannot be used to identify who you are.

We also collect data on the number of times a word is searched for and the number of failed searches. We use this information to improve access to the site and identify gaps in the content and see if it is something we should add to the site. 

Changes to this Statement

SETDAB will occasionally update this Privacy Statement to reflect company and customer feedback. SETDAB encourages you to periodically review this Statement to be informed of how SETDAB is protecting your information.

Contact Information

SETDAB welcomes your comments regarding this Privacy Statement. If you believe that SETDAB has not adhered to this Statement, please contact the Southend, Essex and Thurrock Domestic Abuse Board at: [email protected]

We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

Further guidance on the use of personal information can be found at: www.ico.org.uk